Transformation Of Classroom Dynamics: Technological Impact On Management Education

“The infusion of technology into management education is not just inevitable but essential. It has redefined how we teach, learn and even evaluate progress. However, with these changes come new challenges,” said Dr Pawan Kumar Singh, Director, IIM Trichy, at BW Education Future Of Management Education Conclave 2024. He was speaking during the panel discussion on the theme ‘Impact of Fast-changing Technology on Students and Faculty Engagement’. 

Bringing together esteemed academic leaders, the session explored how advancements like artificial intelligence and digital tools are reshaping the educational landscape. Speakers included Dr Pawan Kumar Singh, Director, IIM Trichy; Dr Subir Verma, Director, FORE School of Management; Dr Jones Mathew, Principal, Great Lakes Institute of Management, Gurgaon; Prof S Murthy, Director, IPE and Dr Vandana Ahuja, Director, Symbiosis Institute of Business Management, Noida. The session was moderated by Mohit Aggarwal, President, DBS Global University, Dehradun.

The discussion delved into the challenges of integrating technology in classrooms, its implications for learning outcomes and the evolving dynamics of faculty-student interactions. Ethical considerations and the need for regulatory frameworks were also examined, with the aim of equipping students and faculty with tools to thrive in an increasingly tech-driven world.

Impact on classrooms
Dr Ahuja elaborated on the paradoxical impact of AI in education. “In finance, we have traditionally spent entire semesters teaching concepts like financial analysis, ratio analysis and forecasting. Today, with tools like Power BI and AI algorithms, these concepts can be computed in minutes. While this speeds up learning, it raises concerns about superficial understanding versus deep comprehension. Are we fostering critical thinking or just enabling button-click solutions?”

The panel agreed that while technology has made learning more efficient, it risks creating a gap in foundational knowledge unless complemented by deeper pedagogical strategies. The session also drew the audience’s attention to the highly increased energy usage that AI entails.

Engaging students in the age of technology
The conversation shifted to how technology influences student engagement and learning preferences. Dr Verma, sharing insights on the evolving student mindset, said, “Students today are digital natives. They expect technology-driven solutions and tools in the classroom. However, the challenge for faculty is to integrate these tools without letting them dilute core values like curiosity, critical thinking and problem-solving skills.”

Dr Mathew, emphasising the need for balance, said, “Technology is a double-edged sword. It can either augment or hinder learning, depending on how it is used. Students must not only learn to use technology but also develop the wisdom to question and reflect on what it produces.”

Students' perspective: Professional development in tech-driven world
An engaging Q&A session allowed students to share their thoughts. One student posed a question to the panel - “How can students prioritise their professional development in alignment with technological advancements, given the increasing demand for tech-savvy professionals in the industry?” Dr Ahuja responded, “Professional development in today’s world requires a hybrid approach. Students must master technological tools while also honing soft skills like communication, leadership and adaptability. These are the traits that technology cannot replicate but are vital for career success.”

Dr Verma added, “To stay ahead, students need to embrace lifelong learning. This involves staying updated with the latest tools, trends and ethical implications of technology while also building a strong foundation in core management principles.”

Ethical implications and the role of regulation
The panel also discussed the ethical concerns surrounding AI adoption in education. Prof Murthy, stressing the importance of collaboration between academia, industry and policymakers, said, “The ethical use of AI is a pressing issue that requires collective effort. Business schools have a responsibility to conduct research and provide actionable insights to guide policy development. At the same time, faculty must instil a sense of responsibility in students when using AI tools.”

The need for clear regulatory frameworks was highlighted, with Dr Jones Mathew adding, “We are at the crossroads where research in AI ethics and governance must translate into policies. Institutions must lead this conversation, ensuring that the integration of technology serves both the individual and society at large.”

Concluding reflections

The discussion concluded with a consensus on the transformative yet complex role of technology in education.

Mohit Aggarwal, the moderator of the session, summarised, “Technology, if used responsibly, has the potential to revolutionise education. However, we must ensure that it complements rather than overshadows the human aspect of learning. The ultimate goal is to produce future-ready leaders who are both technologically adept and ethically grounded.”

The panellists also called for greater collaboration between educators, students and industry stakeholders to navigate the evolving educational landscape.

Prabhat Shukla

BW Reporters The author is a Trainee Correspondent